FAQ

Which dumbbells will HYPERBELL work with? 

HYPERBELL works with almost all regular and adjustable dumbbells. However, there are some limitations. The length of the dumbbell handle needs to be at least 4.5" long. Most dumbbell handles are approximately 6.0" long. The diameter of the dumbbell handle needs to be less than 1.5" at its thickest point.  The foam insert inside the HYPERBELL will contour to both straight and curved dumbbell handles. 

HYPERBELL works great with hex dumbbells, Bowflex SelectTech 552 Adjustable Dumbbells, CORE Fitness, Peloton, JaxJox, MX Select, Weider, and many others. 

For Bowflex 1090s, the Hyperbell works with models purchased before 2010. Newer models of the Bowflex 1090s have a thicker handle dimension of 2" and will not fit.

HYPERBELL does not work with Nuobell, PowerBlock, Neoprene (rubber) dumbbells, NordicTrack (blue version) or FitRx. 

Do Jayflex products have a warranty?
All products have a 30-day satisfaction guarantee. If for some reason you are not satisfied with your gear, let us know and we will provide you with a return shipping label. Once we receive the return, you will get a full refund. You can also register for a free 2-year warranty by clicking HERE. 

What is the difference between CrossGrips and RYZE-UPS? 
CrossGrips is made with a stainless steel frame and doubles as push-up handles. RYZE-UPS are adjustable, fit even more doors (wider/taller), and have a rotating handle. 

How strong are CrossGrips?
Unlike other pull-up bars, CrossGrips use the molding on the front and back of the door. This makes them incredibly strong and allows them to hold up to 250 lbs of weight.

Will CrossGrips/RYZE-UPS fit on my door?
CrossGrips and RYZE-UPS are built to adjust and fit on most door frames. CrossGrips is designed to be compatible with top door molding heights between 2 to 4 inches and inside door frame widths ranging from 4.5 to 7.5 inches. RYZE-UPS are adjustable and can fit doors that are taller/wider. 

Can I take CrossGrips/RYZE-UPS on a plane?
Absolutely. CrossGrips/RYZE-UPS are TSA friendly. Depending on the airport you may have to take them out of your carry-on (just like a laptop) but you will have no issues after that.

Can I return CrossGrips/RYZE-UPS if they don’t fit my door?
Yes, you can return them if they don't fit. Measure your door before you place an order and you won't have any problem. 

SHIPPING

How much does shipping cost?
Shipping is free in the USA if the order is over $99. If the order isn't over $99, shipping prices range from $5 to $15.

How long will it take for my order to arrive?
Most orders arrive within 3-5 days.

What is your return policy?
We accept all returns within 30 days of purchase. The refund is given when we receive the return. The product must not be damaged upon return. 

What if my package is lost or damaged?
We provide optional shipping insurance that you can purchase at checkout. It covers all lost, stolen, or damaged shipments. If the customer chooses not to purchase shipping protection, Jayflex is not liable for stolen shipments.

Can I change my shipping address after placing an order?
The shipping address can be changed if we are notified before it ships. Products will ship within 12 hours of order. If the package has already been shipped, we cannot change the shipping address.

Do you ship internationally?
We currently only ship within the USA, including Alaska, Hawaii, Puerto Rico, and all military bases.